Earlier today when I was at work I noticed that even though the people had already called ahead so they could just come on in to pick up their pizzas they weren't exactly sure what they had ordered. I personally found that to be really annoying. They didn't even take the time to remember or (find out in some cases) what the order was that they were picking up. It isn't that bad when we aren't busy but when we are and the customer has to call to make sure we have the order right, I want to scream! It is such a waste of time if they don't already know what they are getting. Why in the world can't they just take a few minutes of both of our time to figure it out so that we can stay on top of things?